What is actually happening in AI, and what it changes for a business the size of yours. Written to a standing brief, checked before it ships, and sourced so you can go verify it yourself. Search it, filter it, argue with it.
Showing August 2026
16 articles matching / latest 31 Aug 2026
AI News
You can buy a support agent today that charges 99 cents when it finishes a conversation and nothing when it hands off to a person. On Monday OpenAI started testing the same deal with its biggest customers. The catch is that somebody has to define finished, and it is not you.
AI News
Amazon's own pricing example had 200,000 scanned form pages read by three different people each, every month, for $12,200 and no hiring. On September 30 that stops being something you can buy, and the reason is not that it stopped working.
AI News
Claude now carries one memory across chat and Cowork, and exposes it as short files you can open and correct. The catch is that the file belongs to a person, not to a company, and there is no way to publish the canonical one.
Foundational AI: Do's and Don'ts
The plumbing that lets an AI agent spend your company's money unattended is now a versioned spec with sixty payment companies behind it. The rule about who eats a bad purchase is not written yet, and the protocol's own documentation says so in plain language.
The daily build
If you run an AI agent, you are re-loading the same context file hundreds of times and have never once seen the per-read bill. It never spikes, so nothing draws attention to it. We built the receipt.
Git Articles
Microsoft 365 Copilot runs $18 a user a month on an annual commitment, on top of the Microsoft 365 licence you already pay for, and what it hands back is a draft somebody still has to open and finish. OpenWorker is an MIT-licensed desktop app that connects to the same inbox, calendar and CRM and is built around finishing the job instead.
AI News
The supplier portal your team re-keys by hand every week is the one system nobody could ever automate, because it has no API and the screen-scraping bot broke every time the vendor moved a button. On Wednesday that stopped being true, and the thing it replaces costs $215 a month per concurrent job.
Git Articles
Intercom charges 99 cents every time its AI resolves a conversation, and it counts a resolution even when the bot gives up and hands the customer to a human. Chatwoot is the MIT-licensed desk that shipped a release overnight, and the thing it actually deletes is the meter, not the seat.
Foundational AI: Do's and Don'ts
The six-step flow that has handled every inbound lead for two years costs about two thousand tasks a month and never surprises you. Every vendor now wants you to rebuild it as an agent. The test for whether you should is one sentence long, and the vendors published it themselves.
AI News
Google Workspace Studio could draft the email. On Monday it got permission to send it, running under an identity an admin can audit and revoke. The catch is buried in three italic notes: none of that governance applies to a single flow you have already built.
Foundational AI: Do's and Don'ts
Three renewals this quarter, three new AI lines, priced anywhere from twenty nine dollars flat to a hundred and twenty five per seat. Which ones to pay for has almost nothing to do with how good the AI is.
AI News
The required field you configured in HubSpot has been optional for every robot pointed at your CRM: the AI agent, the nightly script, the Zap nobody owns. HubSpot said on Tuesday that changes with the September API version, and the part worth reading twice is that it changes on your schedule, not theirs.
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